Getting a Comcast Business Internet Connection
Founded in 2006, Comcast Business is a subsidiary of Comcast that handles sales, marketing, and delivery of services to businesses. In 2012, Comcast Business had a revenue of $2.4 billion.
Fiber-optic connections
Getting a Comcast business fiber-optic connection can be a great option for your business. Fiber-optic cables are much more cost-effective to install than copper lines. Also, there is less signal loss. Fiber-optic networks are also faster, with download and upload speeds that are evenly matched.
Comcast provides advanced communication solutions for small , large enterprises, and corporations. It offers a comprehensive portfolio of products and services, as well as a robust and reliable network. The company is committed to providing customers with industry-leading products and services at competitive prices.
The company also offers a variety of extra features designed to enhance convenience, efficiency, and ease of doing business. Some of the extra features include Comcast WIFI Pro and Comcast Connection Pro. This will provide with an automatic 4G LTE backup internet connection.
Another feature that Comcast offers is an uptime guarantee. The company ensures that stay online when circumstances beyond their control make it difficult for them to do business.
Cloud-hosted phone systems
Founded in 2003, Comcast is the ICT cabling and connectivity industry’s second-largest company. It provides internet service to enterprise customers and distributes TV, home phone and business internet services.
Comcast plans include VoIP phone system services. They are characterized by a variety of features designed to improve productivity. They are based on a cloud platform and can be integrated with other applications. They include a powerful mobile app. They also provide 24/7 customer support.
Comcast VoiceEdge is a cloud-hosted PBX service. It supports virtual call parking and remote forwarding. It also allows users to make calls over Wi-Fi. Comcast VoiceEdge is an affordable solution for small-to-mid-sized companies.
Comcast Business VoiceEdge offers a number of advanced hosted PBX features. These features include hunt groups, call parking, caller ID, detailed histories, audio format, and remote forwarding. It also supports simultaneous ringing. Upon observing that a caller is busy, a computerized callback feature calls them back automatically.
Another feature is a virtual automated attendant. The virtual attendant allows users to assign calls to relevant departmental agents. It also offers interactive voice response menu options and conferencing options.
PRI and SIP trunks
Using Comcast business PRI and SIP trunks can be an excellent way to keep your in touch with customers. However, you’ll need to take into account several things before signing on the dotted line.
First of all, you’ll need to make sure you’re using the right type of service. There are three basic types: VoIP, PRI and SIP.
VoIP is a telephony system that sends calls through an internet connection. VoIP can be hosted or on-premise. A hosted system will require little maintenance, while an on-premise one will require you to maintain physical hardware.
A PRI system provides an end-to-end connection. Using the PRI system, you can make local or long-distance calls. Using the PRI system is more complicated because you’ll need to install physical hardware and pay monthly service access fees.
SIP trunks use a packet-switched network to send voice calls as data. A SIP trunk can accommodate as many voice channels as you need. The number of channels you’ll get is dependent on the number of concurrent calls you’re receiving.
24/7 support
Providing a complete suite of services for small owners, Comcast is a leading provider of connectivity, voice, and security solutions. The company’s advanced Gig-ready network is the nation’s largest, and its dedicated team of professionals is committed to delivering innovative technology and customer support to small businesses. Comcast has been recognized as an industry leader and innovator. In 2019, the company introduced new products, added SecurityEdge, and saw a 4.3% increase in revenue per customer.
For businesses that want to stay connected, Comcast Business offers Wi-Fi services, VoiceEdge, high-performance backbone, and Ethernet services. The company also provides a backup battery for all customers, providing five hours of talk time and eight hours of standby time. When a battery becomes depleted, Comcast will notify customers and offer information on how to order new batteries. Comcast also offers customer support to troubleshoot problems. Comcast Business is available around the clock for customer service.
Comcast Business also offers a suite of enterprise solutions, including voice, data, and video. Comcast Business’s voice services include a Call Forwarding feature and Auto Attendants that will continue to work in the event of an outage.
